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Delivery Policy

Shipping & Delivery Policy

Last Updated: June 2025

Welcome to GentleMastersCare - Empowering Men Through Grooming!

Thank you for selecting GentleMastersCare as your trusted source for premium men's skincare, grooming products, and grooming essentials. We understand that receiving your grooming products promptly and in perfect condition is crucial to maintaining your daily grooming routine and confidence. Below, you'll find comprehensive information about our shipping procedures and delivery commitments designed specifically for men's grooming needs.

Our Promise: We're committed to delivering your grooming products safely, quickly, and in perfect condition to support your daily grooming routine.

Order Processing & Grooming Fulfillment

Men's Grooming Product Preparation

All grooming orders at GentleMastersCare undergo careful processing and quality checks within 24-48 hours of purchase confirmation. Our specialized fulfillment team, trained in men's grooming products, ensures each item meets our high standards before packaging.

Please note that orders placed on weekends, holidays, or during major men's grooming events (such as new grooming collection launches, seasonal skincare releases, or holiday grooming sets) may experience slightly extended processing times due to high demand. We'll keep you informed via email or SMS if any delays occur.

Special Handling for Men's Grooming Products

Certain grooming and skincare items popular with men require temperature-controlled storage and specialized packaging to maintain product integrity during transit:

  • Temperature-Sensitive Items: Vitamin C serums and anti-aging treatments, natural and organic skincare formulations, heat-sensitive grooming items (beard oils, grooming creams), luxury anti-aging creams and eye treatments, fragrance and cologne collections

These products receive additional protective packaging and may have specific shipping requirements to ensure they arrive in perfect condition for your grooming routine.

Shipping Options for Men's Grooming Orders

We offer multiple shipping methods to accommodate busy men's schedules:

  • Express Grooming Delivery: 1-2 business days - Perfect for last-minute grooming emergencies, special occasions, or when you're running low on essential products
  • Standard Grooming Shipping: 3-5 business days - Our most popular option among men, balancing speed with value
  • Economy Grooming Shipping: 5-8 business days - Budget-friendly option for non-urgent grooming restocks and seasonal purchases

Shipping costs are calculated at checkout based on your location, order weight, and selected delivery speed. We frequently offer free shipping promotions for men - check our website for current grooming deals!

Order Tracking & Communication for Grooming Lovers

Real-Time Grooming Order Updates

Once your men's grooming products ship from GentleMastersCare, you'll receive:

  • Immediate shipping confirmation email with tracking details
  • SMS notifications for delivery updates (if opted in)
  • Real-time tracking through our website or mobile app
  • Grooming care tips while you wait for your order

Tracking information typically becomes active within 12-24 hours of shipment. You can monitor your grooming package's journey from our fulfillment center to your doorstep.

International Grooming Shipping for Men Worldwide

Global Men's Grooming Delivery

GentleMastersCare proudly ships our curated men's grooming collection worldwide, bringing premium grooming products and skincare to grooming-loving men globally.

Important Notes for International Grooming Orders:

  • Customs duties, import taxes, and additional fees are the customer's responsibility
  • Some grooming ingredients may be restricted in certain countries - please verify local regulations for men's grooming products
  • International delivery times vary (typically 7-14 business days) depending on customs processing
  • We recommend checking your country's grooming product import restrictions before ordering
  • Special documentation may be required for certain skincare ingredients

Package Protection & Men's Grooming Care

Secure Grooming Packaging

GentleMastersCare takes extraordinary care in packaging your men's grooming products using:

  • Protective cushioning to prevent damage to delicate grooming tools
  • Temperature-resistant materials for sensitive skincare products
  • Tamper-evident packaging for security and hygiene
  • Eco-friendly materials whenever possible (important to environmentally-conscious men)
  • Beautiful unboxing experience designed for social media sharing

Damage or Loss Protection

While we package with utmost care specifically for men's grooming products, shipping incidents can occasionally occur. If your grooming package arrives damaged:

  • Document the damage with photos immediately
  • Contact the shipping carrier within 48 hours
  • Reach out to our Men's Grooming Care team for assistance
  • Keep all packaging materials for potential claims

We'll work diligently to resolve any shipping issues and ensure you receive your grooming products in perfect condition for your daily routine.

Special Delivery Services for Men

GentleMastersCare offers specialized delivery services to meet men's unique grooming needs:

  • Grooming Emergency Delivery: Same-day delivery available in select metropolitan areas for grooming emergencies
  • Gift Delivery Service: Special packaging and delivery options for gifting grooming products to other men
  • Subscription Grooming Boxes: Recurring monthly delivery of curated men's grooming products

Returns & Exchanges for Men's Grooming Products

If your grooming order doesn't meet your expectations, please review our comprehensive Men's Grooming Return & Exchange Policy for detailed guidelines on returning grooming and skincare products safely and hygienically.

We understand that finding the right grooming products is a personal journey, and we're here to help you find the perfect fit for your grooming routine.

Customer Care & Support for Men's Grooming Needs

Grooming Product Questions & Men's Support

Our knowledgeable Men's Grooming Care team is available to assist with:

  • Shipping inquiries and order tracking for grooming products
  • Product recommendations based on skin type and grooming goals
  • Delivery scheduling for busy men's lifestyles
  • International shipping guidance for global grooming lovers
  • Grooming routine planning and product coordination
Email
business@gentlemasterscare.com
Phone
+91 8501825231
Business Hours
Monday-Friday, 9 AM - 6 PM
Men's Grooming Concierge
Exclusive support for VIP members

Managed by:IREPAIR SOLUTIONS PRIVATE LIMITED